Delivery & Returns Information

Delivery
Standard UK Delivery is 3-5 working days.
At EssexLash we do our best to meet delivery timescales but these cannot always be guaranteed.

Orders placed after 3pm Monday-Friday, at the weekend or on a bank holiday will not be processed until the next working day.
Essex lash will not be liable for any loss caused to you by late delivery.

Returns
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If you have received a faulty or incorrect item please get in touch via email with your order number so we can get this sorted for you, any damaged or faulty products must be reported within 48 hours of your delivery.
If you wish to return something to us then please contact us and we will aim to get back to you within 48 hours via email.
All returned goods must be sent by recorded delivery (we are unable to offer refunds for the initial postage costs of your order unless the returned products are deemed faulty.)